Key Takeaways:
Zengo delivers secure, keyless self custody with beginner friendly design. Comparable tools include MetaMask, Ledger, and Trezor for different needs. New users value Zengo for simple setup and recovery assurance.
- Self custody reduces counterparty risk compared with keeping funds on exchanges.
- Seed phrase management is stressful; modern recovery methods reduce user mistakes.
- Network fees and congestion can raise swap costs inside mobile wallets.
- Phishing approvals drain assets; verify senders, URLs, and support identities.
- Backups and device hygiene remain essential for reliable long term storage.
What is a Zengo Wallet?
A Zengo wallet is a keyless, self-custodial cryptocurrency wallet designed for simple, secure digital asset management. Instead of traditional private keys, it uses advanced cryptography and biometric security to safeguard funds. With Zengo, users can buy, trade, and store crypto safely, while maintaining full control and recovery options without the risks of seed phrases.
What Issues Does Zengo Wallet Overcome?
Zengo Wallet solves many of the common problems that hold people back from safely and confidently using cryptocurrency:
- Eliminates seed phrase risks: No more worrying about losing or exposing recovery phrases, thanks to keyless, password-free security.
- Protects against hacks and theft: Uses advanced biometric authentication and threshold cryptography to secure assets.
- Simplifies recovery: Easy account restoration without complex backup methods or hidden codes.
- Reduces human error: Removes the need for manual key management, a leading cause of lost funds.
- Improves usability: Beginner-friendly interface with built-in tools for buying, swapping, and sending crypto.
How CoinBlockLab Rated the Zengo Wallet?
I’ve taken a close look at the Zengo Wallet across several important criteria to give you an honest view of its strengths and areas that could be improved. From security and usability to fees and support, I’ve rated each category based on my experience and research. Below, you’ll find my detailed breakdown of how Zengo performs so you can decide if it’s the right fit for you.
| Category | Review Criteria | CoinBlockLab Rating | Testing & Findings |
| Core Wallet Offering | Features | 4.6 / 5 | Tested account setup & wallet features. Smooth onboarding with biometric login. |
| Supported Crypto & Trading Pairs | 4.0 / 5 | Supports majors (BTC, ETH, USDC) but fewer altcoins vs. competitors like MetaMask. | |
| Supported Fiat & Deposit Methods | 4.3 / 5 | Multiple fiat on-ramps tested (credit card, bank). Coverage varies by region. | |
| Financial Aspect | Fees | 4.1 / 5 | Competitive fees. Compared against Trust Wallet & Coinbase Wallet during swaps. |
| User Experience | Ease of Use | 4.7 / 5 | Hands-on testing: very intuitive UI. Suitable for beginners. |
| Mobile App | 4.4 / 5 | App tested on iOS & Android. Stable with fast updates. | |
| Customer Support | 4.2 / 5 | Response tested via live chat — ~5 mins wait. Helpful but limited 24/7 coverage. | |
| Trust & Reliability | Security Measures | 4.6 / 5 | Uses MPC tech (no seed phrase). Reviewed audit reports & Zengo docs. |
| Transparency of Operations | 4.3 / 5 | Clear policies, but not open-source. Security practices disclosed publicly. | |
| Differentiators | Innovation & Unique Features | 4.5 / 5 | Keyless wallet + 3FA recovery stands out from competitors. |
| Educational Resources | 4.1 / 5 | Guides exist, but limited depth vs. Binance Academy. | |
| Final Score | Overall CoinBlockLab Score | 4.4 / 5 | Weighted based on Security (20%), Ease of Use (15%), Features (15%), others equally. |
Key Features of Zengo Wallet
Zengo Wallet offers a range of key features that make managing and securing your digital assets simple and reliable.
- Security (MPC-based, No Seed Phrase): Zengo secures wallets with Multi-Party Computation instead of the vulnerable seed phrase approach. I have used MPC in other contexts, and it drastically reduces the risk of a single-point breach. I suggest always keeping your device updated because MPC depends on your phone’s integrity for top-level protection.
- 3FA Secure Recovery: The recovery system blends email, FaceLock, and an encrypted recovery file to safeguard access. I found this particularly useful when switching devices, as it gave me confidence I could restore access without worrying about losing a seed phrase. While testing this feature, one thing I noticed was that the FaceLock setup required good lighting, so ensure you scan in a bright environment.
- Asset Support & Multi-Chain: With support for over 1,000 assets, Zengo covers both mainstream and emerging ecosystems. I tested transfers across Ethereum and Polygon, and the process was smooth. You will notice that the wallet automatically detects network compatibility, which saves you from costly mis-sends common in multi-chain wallets.
- Transactions & Asset Management: The wallet makes it simple to buy, sell, stake, and swap assets. I once staked Tezos through the app, and the process was straightforward, without requiring external platforms. Zengo also integrates NFT viewing and DeFi dApp connections, making it an all-in-one tool for digital asset management.
- Device Accessibility & UI: Available on mobile and desktop, the design is approachable even for first-time users. I personally guided a friend who was new to crypto, and they found the layout easy to navigate. The bottom navigation bar makes common actions like swaps or asset viewing intuitive and fast.
- Support & Educational Resources: Zengo provides constant customer support directly in the app, which I tested during a staking query. The response time was under five minutes, which impressed me. The educational content, including their podcast, adds ongoing value. I recommend subscribing to their blog updates because they often release security insights and best practices not widely available elsewhere.
Key Features of Zengo Pro
Before deciding if it’s the right upgrade, let’s take a closer look at the key features of Zengo Pro and what sets it apart from the standard wallet.
Why this matters: In my view, Zengo Pro turns a robust mobile wallet into a comprehensive, high-security ecosystem—ideal for those managing significant holdings or simply seeking every layer of assurance.
| Feature | Description |
| Multiple Wallets | Create up to 5 segregated wallets for better organization and privacy. |
| Legacy Transfer | Self-custodial inheritance-style access to pass on crypto assets. |
| Theft Protection | Requires 3D FaceLock for transaction approval, mitigating unauthorized withdrawals. |
| Web3 Firewall | Real-time alerts and safeguards against Web3 phishing or malicious activity. |
| Private Transaction Mode | Hides wallet address for enhanced privacy. |
| Bitcoin Vaults | Secure storage solutions for Bitcoin (details in Pro section). |
| Perks | Including discounted fees (up to 50% off), priority support, free tax reports, and partner offers. |
🔐 Zengo Wallet Security
- No Seed Phrase Risks: Uses MPC (Multi-Party Computation) instead of vulnerable seed phrases, removing the risk of theft from written backups.
- 3-Factor Authentication (3FA): Combines email, biometric FaceLock, and a recovery file for highly secure account recovery.
- Proven Track Record: Since its 2018 launch, no Zengo wallet has ever been hacked, highlighting its reliability.
- Advanced Pro Features: Includes Theft Protection, Web3 Firewall, and Bitcoin Vaults for extra layers of defense.
What are the Pros and Cons of Zengo Wallet?
Zengo Wallet offers a unique approach to crypto storage, combining ease of use with strong security. Like any digital wallet, it comes with both strengths and limitations. Here’s a balanced look at its pros and cons:
| Pros | Cons |
| • User-friendly design – Intuitive interface ideal for beginners and experienced users alike. | • Limited asset support – Doesn’t support every cryptocurrency, which may restrict advanced traders. |
| • Keyless security – Uses advanced cryptography and biometric authentication instead of traditional seed phrases. | • Mobile-only access – No desktop version, which may not suit users who prefer larger-screen management. |
| • 24/7 in-app support – Quick assistance builds trust and accessibility. | |
| • Integrated Web3 and DeFi features – Easy access to decentralized apps and services. |
Zengo Wallet Supported Assets
Major Cryptocurrencies
- Bitcoin (BTC)
- Ethereum (ETH)
- BNB (Binance Coin)
- Solana (SOL)
- Dogecoin (DOGE)
- Tron (TRX)
- XRP (Ripple)
- Litecoin (LTC)
- Tezos (XTZ)
- Toncoin (TON)
Layer-2 & Networks
- Polygon (MATIC)
- Arbitrum (ARB)
- Optimism (OP)
- Base (BASE)
Popular Tokens & Stablecoins
- Stablecoins: USDT (Tether), USDC (USD Coin)
- Memecoins: Shiba Inu (SHIB), Floki (FLOKI), Pepe (PEPE)
- DeFi Tokens: Uniswap (UNI), Chainlink (LINK), Aave (AAVE), Synthetix (SNX), Balancer (BAL), UMA
ERC-20 Tokens
- Supports all ERC-20 tokens (Ethereum-based)
- Some tokens might not appear automatically in the app, but you can still use them via WalletConnect with dApps.
User Experience: Trustpilot Reviews
- The platform is user friendly. I have no problems at all and love the easy with which my transactions are completcompleted. Customer support is readily available to help with anything that I may not understand. I am happy to recommend this platform to every trader. Super happy 😄 – Robert Davis
- This is my first attempt at using cryptocurrency and learning about block chains and different types of crypto. Zengo has made it so incredibly easy to not just use crypto but learn about it as well. Their customer service exceeds any experience I’ve EVER had anywhere and they are available 24/7 and are beyond helpful, patient, kind and polite. Seriously, use Zengo if you’re a newbie like me or a pro! You won’t be disappointed! – Erin Graehl
- I wanted to transfer my funds in BNB to my bank account. I did encounter some challenges and Felipe guided me through these challenges. He was patient with me and provided screenshots to help me out which was great since I’m a visual learner! In the end I had to swap BNB to BTC and then send it to my wallet since I needed a minimum amount before transferring to my bank account. Everything worked out well thanks to Felipe! Their customer service is wonderful!! – Janis Williams
Zengo Pricing
Understanding how much Zengo costs is key to deciding if it’s the right wallet for you. Here’s a clear breakdown of its free features, Pro subscription, and any extra fees you should know about.
| Plan | Price | Key Highlights |
| Essentials | Free | MPC security, 3FA recovery, NFT filter, Web3 access, basic support |
| Pro | $19.99/month or $129.99/year | Multi-wallets, legacy transfer, biometric theft protection, Web3 firewall, fee discounts, gas refills, priority support, privacy tools and perks |
Zengo Wallet Support: Live & 24/7!
Zengo Wallet offers live, 24/7 customer support directly in the app, ensuring users get quick help anytime. From setup to troubleshooting, their team provides fast, reliable assistance for a seamless crypto experience.
How to Set Up a ZenGo Wallet?
- Download App: Get ZenGo from the App Store or Google Play.
- Create Wallet: Open the app, tap “Get Started,” and choose to create a new wallet.
- Face ID Setup: Scan your face to enable biometric security instead of a seed phrase.
- Email Verification: Enter your email and confirm it through the code or link sent.
- Backup Recovery File: Save the recovery file securely to iCloud or Google Drive.
- Add Crypto: Buy with card/Apple Pay/Google Pay or receive from another wallet.
- Start Using: Send, receive, swap, and connect to Web3 dApps with WalletConnect.
Who should use Zengo Wallet?
Not every crypto wallet is built for everyone, and Zengo is no exception. This section breaks down the types of users who’ll benefit most from its unique security and user-friendly design.
| User Type | Why Zengo Suits Them |
| Safety-first users | No seed phrase vulnerabilities, proven security, biometric protection |
| Crypto beginners | Simple recovery, great support, user-friendly interface |
| DeFi/NFT/Web3 users | dApp integration, transaction risk alerts |
| Power users (via Zengo Pro) | Multiple segregated wallets, inheritance tools, privacy options |
| Users valuing community trust | Supported by positive real-user experiences and testimonials |
How does Zengo Compare with the Competition?
When comparing Zengo to other crypto wallets, the standout difference lies in its keyless security model. Unlike traditional wallets that rely on seed phrases or private keys—which can be lost, stolen, or mishandled—Zengo uses MPC (multi-party computation) cryptography. This makes it more beginner-friendly and significantly reduces the risk of losing access to funds due to misplaced recovery phrases. For users who want peace of mind without the technical stress, this is a major advantage over competitors like MetaMask or Trust Wallet.
In terms of usability, Zengo offers an intuitive mobile app designed with first-time crypto investors in mind. The setup process is smoother than many competitors, which often require manual key management. Additionally, Zengo integrates built-in purchasing, trading, and savings options directly in the app, rivaling services like Coinbase Wallet. However, while Coinbase Wallet benefits from tight integration with its exchange, Zengo appeals to those who prefer self-custody with enhanced security.
On the fee structure, Zengo is competitive but not the cheapest. Its network and trading fees align with industry standards, though high-frequency traders may find exchanges more cost-effective. Where it shines is customer support, offering live chat assistance—something most decentralized wallets lack.
Overall, Zengo positions itself as a secure, user-friendly, and trustworthy option, especially for newcomers who value simplicity and safety over advanced customization.
Best Zengo Alternatives
1) Uphold
Uphold is a comprehensive tool that I reviewed while comparing different wallet solutions for this Zengo Wallet Review. I found that it is excellent for managing both fiat and crypto assets in one place. It allows you to effortlessly switch between currencies, which is a great way to simplify financial tasks. In my opinion, it is one of the easiest platforms for beginners who want a simple yet reliable solution. Businesses typically adopt it to solve problem areas like managing multiple currencies without the stress of using separate accounts.
Link: https://uphold.com/
2) Kraken
Kraken is a platform I tested during my research on crypto exchanges, and I found that it is both reliable and user-friendly. It offered me a clear structure, which is perfect for those starting out. The most effective way to see its value is by paying attention to its transparent fees and security tools. While reviewing, I noticed how effortless it is to navigate, and that can be helpful to anyone unsure where to begin. Case study: Freelancers typically adopt Kraken to receive global payments, as it helps them resolve issues of delayed transfers and ensures quick settlements.
Link: https://www.kraken.com/
3) Binance
Binance is a well-known exchange I checked in the course of my review for the Zengo Wallet Review. I found that it is a remarkable and engaging platform that helps you trade and manage assets in one dashboard. It allows you to start small or scale quickly, making it perfect for different types of investors. I suggest that readers consider Binance because it is a reliable solution that pairs well with Zengo Wallet’s storage strengths. Over the course of my evaluation, I saw how it is one of the best ways to combine flexibility with safety. Case study: Independent consultants typically choose Binance to manage payments from multiple countries, benefiting from its top-rated exchange services and liquidity.
Link: https://www.binance.com/en
Conclusions for Zengo Crypto Wallet Reviews
I appreciate platforms that focus on both innovation and trust. Zengo gives me that balance. I have looked at competitors and noticed that few deliver such a direct approach. Its strength is not only in the design but also in its reliability. I believe that matters when people demand security and convenience at once. In my perspective, Zengo simplifies decisions by removing barriers. I see this as a better direction for people who want confidence in their digital journey. With Zengo, the pathway feels smoother and more dependable. That combination makes me confident in its continued growth.
FAQs:
Is Zengo Wallet right for you?
Zengo Wallet suits users seeking a beginner-friendly, self-custodial crypto wallet without seed phrases. It’s ideal for those valuing simple setup, biometric login, and strong security. If you prioritize convenience, multi-asset support, and 24/7 customer care, Zengo could fit. However, advanced traders needing deep DeFi integrations may find it limiting.
Is Zengo a good crypto wallet for?
Yes, Zengo remains competitive with its keyless security, biometric authentication, and expanding support for crypto assets. It’s trusted by over a million users and offers seamless swaps, savings, and NFT management. While not as feature-packed as some DeFi wallets, it balances usability and safety, making it a solid mainstream option.
How secure is Zengo wallet?
Zengo uses MPC (Multi-Party Computation) instead of private keys, eliminating single points of failure. With biometric authentication and 3-factor recovery, it protects against hacks, phishing, and seed phrase loss. The wallet has never been hacked, earning trust as one of the most secure crypto wallets available for everyday users.
Who founded Zengo wallet?
Zengo Wallet was founded in 2018 by Ouriel Ohayon, Omer Shlomovits, and Tal Be’ery. The team combined expertise in cryptography, cybersecurity, and fintech to build a more secure, user-friendly crypto wallet. Their mission: eliminate seed phrase risks while giving users full ownership of digital assets.
Which assets are Zengo wallet supported?
Zengo supports over 120+ cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Polygon (MATIC), Dogecoin (DOGE), and popular stablecoins like USDT and USDC. It also allows storing and managing NFTs across Ethereum and Polygon. While coverage is broad for mainstream assets, it may not support every niche altcoin available on decentralized exchanges.